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#Chronicles :Boy's service dog was kicked off American Airlines flight because it was too big, family says

Boy's service dog was kicked off American Airlines flight because it was too big, family says.



An Illinois woman says her family was kicked off an American Airlines flight last week because her son's service dog was too big.

Amy Weasel told WCNC-TV that they were flying from Charlotte to Evansville, Ind., on Thanksgiving after a family vacation in Myrtle Beach, S.C.


Her son Bryant, 12, has Dravet syndrome, a rare genetic disorder that causes seizures. His service dog, Chug, a 110-pound black Labradoodle, accompanies Bryant everywhere — including school.

"He's able to detect seizures before they happen and then he's able to assist when he's actually having a seizure," she said.

As they boarded the plane in Charlotte on Thursday, Weasel said, a flight attendant moved them to another row and said that Chug needed to be under the seats in front of them.


Weasel said she gave Chug treats to get him under the seat, but eventually a manager came onto the plane and said the family needed to get off.

Weasel said the family hadn't had any problems on other legs of their trip and had filled out all the necessary paperwork for Chug to fly.

The family eventually got rebooked on a flight to St. Louis the next day and spent the night at a hotel. Once in St. Louis, they had to rent a car and drive the final three hours to their home in southern Illinois.

"I had to return the car all the way back to St. Louis," Weasel told WJZY-TV. "They didn't have a one way rental so I had to take the car all the way back."

Weasel said the Fort Worth-based airline gave the family a $150 voucher.
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